Front Desk Representative (Part Time, Sunday 2pm–10:30pm and Thursday 6am–2:30PM )

About the role

The Front Desk Representative at Woodbridge Terrace of Irvine provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.

Responsibilities

• Maintain a neat and clean front desk and entrance area
• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Respond to emergencies and supply emergency personnel

Requirements

• Bring a smile to work every day
• Have excellent customer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• High school diploma or GED preferred
• Senior Living experience a plus
• Hotel experience a plus
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Qualifications

• High school diploma or GED preferred

Skills

• Excellent customer service skills
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Benefits

• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

Pay

$20-21/hr

Schedule

Sunday 2pm–10:30pm and Thursday 6am–2:30pm + on call opportunities to pick up additional shifts