Front Desk Representative (FT)

About the role

The Front Desk Representative at the Cardinal is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive.

Responsibilities

• Maintain a neat and clean front desk and entrance area
• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Respond to emergencies and supply emergency personnel

Requirements

• Bring a smile to work every day
• Have excellent customer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• A high school diploma or GED
• Senior Living experience a plus
• Hotel experience a plus
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Qualifications

• High school diploma or GED

Skills

• Excellent customer service skills

Benefits

• Paid Vacation / Sick Time / 7 Paid Holidays
• Excellent Medical / Dental / Vision Benefits
• 401K
• Free Meal each shift

Pay

• $16.00/hr - $16.50/hr

Schedule

• Full Time
• Monday - Friday 7am - 3pm