Front Desk Representative

About the role

We are seeking a Front Desk Representative to serve as the first point of contact for customers and visitors. This role supports office operations by managing communications, scheduling appointments, and providing administrative assistance.

Responsibilities

• Welcome customers and visitors professionally
• Answer and direct incoming phone calls and emails
• Respond to general customer inquiries
• Maintain organized files, records, and office documentation
• Assist with administrative support and office coordination
• Help maintain a clean and organized reception area

Requirements

• Previous front desk, receptionist, customer service, or administrative experience preferred
• Strong communication and interpersonal skills
• Professional appearance and customer-focused attitude
• Basic computer skills, including email, Microsoft Office, and scheduling software
• Excellent organizational and multitasking abilities