Front Desk Representative
Gastro Health · Maitland, FL · Yesterday
ManagementFull-time
Duties
- Greet patients in a pleasant and timely manner.
- Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
- Verify registration forms are complete & obtain referring physician & primary physician information.
- Ensure patient has current referral on date of service. Obtain referral if necessary.
- Verify insurance benefits and eligibility prior to office visits & procedures.
- Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
- Sure time-of-service batch is balanced and closed daily.
- Research & assist patients with questions regarding balances including collecting applicable payments.
- Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
- Other duties as assigned.
Requirements
- High school diploma
- 2+ years experience in medical practice or similar setting
- Bilingual (Spanish) preferred
- ClinicalWorks (eCW) experience desired
- Willing to travel to different centers
Qualifications
- Competitive compensation
- Comprehensive benefits package
- Tickets at Work program providing discounts on concerts, travel, movies, and more
Skills
- Excellent communication skills
- Attention to detail
- Strong organizational skills
- Ability to multitask
Benefits
- Medical
- Dental
- Vision
- Spending Accounts
- Life / AD&D
- Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Theft
- Pet
- 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
- Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Pay
Competitive compensation
Schedule
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off