Front Desk Representative

Duties

• Greet patients in a pleasant and timely manner.
• Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
• Verify registration forms are complete & obtain referring physician & primary physician information.
• Ensure patient has current referral on date of service. Obtain referral if necessary.
• Verify insurance benefits and eligibility prior to office visits & procedures.
• Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
• Sure time-of-service batch is balanced and closed daily.
• Research & assist patients with questions regarding balances including collecting applicable payments.
• Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
• Other duties as assigned.

Requirements

• High school diploma
• 2+ years experience in medical practice or similar setting
• Bilingual (Spanish) preferred
• ClinicalWorks (eCW) experience desired
• Willing to travel to different centers

Qualifications

• Competitive compensation
• Comprehensive benefits package
• Tickets at Work program providing discounts on concerts, travel, movies, and more

Skills

• Excellent communication skills
• Attention to detail
• Ability to multitask
• Knowledge of medical terminology

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Pay

Competitive compensation

Schedule

No weekends or evenings – Monday thru Friday

Paid holidays and paid time off