Front Desk Receptionist - Westrock Orthodontics

What You’ll Do

• Patient Engagement: Greet incoming patients, provide top-tier customer service, and ensure check-ins and check-outs are effortless.
• Scheduling & Accounts: Coordinate patient appointments to keep the clinic running on time, verify insurance eligibility, and maintain accurate account records.
• Administrative Support: Manage digital dental health records, assist with inventory levels, and keep the front desk clean and organized.

What We’re Looking For

• Experience: 2+ years of administrative, office, or customer-facing experience preferred.
• Education: High school diploma or equivalent.
• Key Skills: Strong verbal and written communication, reliable computer skills, sharp attention to detail, and top-tier multi-tasking abilities.
• Core Qualities: A kind, respectful, and self-motivated team player who anticipates clinic needs, handles challenges with grace, and takes pride in delivering great care.

Why You’ll Love Working Here

We foster a collaborative, positive culture where your growth is supported and every team member’s success is celebrated.

Total Rewards & Benefits

• Professional Growth: Competitive pay, career advancement opportunities, and a supportive, mission-driven team.
• Health & Well-being: Flexible health coverage with an employer-paid pre-tax HSA option, Employee Assistance Program (EAP), and complimentary dental and orthodontic treatment for you and your family.
• Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.
• Financial Future: Industry-leading 401(k) retirement plan with company matching.