Front Desk Receptionist/Student Services - C. Lower [Work Study]

Job Description

The person(s) who fill this position will be responsible for:

• Front Desk: Providing students, employees, visitors and callers with a welcome and attentive presence
• Front Desk: Checking in and connecting visitors to a campus rep
• Front Desk: Assisting visitors with navigation
• Front Desk: Fielding and/or redirecting calls and inquiries as appropriate
• Front Desk: Learning and applying emergency protocol
• Front Desk: Providing administrative task and research support
• Front Desk: Coordinating deliveries and assisting with mail distribution
• Student Services: Student success support including data entry
• Student Services: Assisting with research
• Student Services: Answer basic questions regarding all Student Service Departments
• Student Services: Assist with updating student services website and link verification

Qualifications

• A friendly, can-do attitude and outgoing presence with service orientation to reach out and assist others
• Ability to work with minimal direction; take the initiative to update materials, keep the reception desk tidy, and other tasks as appropriate; and maintain flexibility
• An energetic and service-minded individual able to organize and truncate assignments to fit work schedule
• Proven ability to adhere to task and confidentiality requirements
• Strong attention to detail
• Ability to respond calmly and quickly in case of an emergency, or in the case of an urgent service request, respond as needed
• Routine administrative tasks range from stuffing envelopes, helping to create flyers and so forth