Front Desk Receptionist - Spanish Bilingual

Key Responsibilities

• Greet employees, applicants, and visitors in a warm, professional manner
• Maintain a clean, organized, and welcoming lobby area
• Receive and sign for deliveries; distribute items to appropriate departments
• Aid employees with office-related needs (copier, internet, supplies, etc.)
• Answer and manage a multi-line phone system
• Screens employee calls and routes to appropriate staff
• Screens and directs sales calls to management
• Takes accurate messages and maintains professional phone etiquette
• Completes and distributes the daily phone log by 9:30 AM
• Prepare job applications and hiring packets daily
• Track employee call-outs and time-off requests in Excel
• Enter production log times for cleaning, window, and floor departments
• Maintain office supply inventory and assist with supply distribution
• File production and floor logs daily and archive monthly
• Absorb and organize general filing and document materials
• Laminate insurance cards, key tags, and related materials
• Shred confidential documents as required
• Prepare birthday, anniversary, and sympathy cards; coordinate signatures
• Arrange condolence flowers and cards when appropriate
• Support company events such as quarterly meetings, open houses, and company picnics
• Assist HR and Office Management with assigned tasks as needed
• Perform other duties as assigned to support office operations

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of receptionist or front desk experience
• Bilingual in English and Spanish (required)

Skills & Competencies

• Excellent verbal, written, phone, and face-to-face communication skills
• Strong customer service and problem-solving abilities
• Proficiency in Microsoft Word, Excel, Outlook, and Publisher
• Ability to handle sensitive information with confidentiality and discretion

Professional Attributes

• Professional appearance and demeanor
• Strong integrity, accountability, and follow-through
• Ability to stay calm, organized, and composed in a fast-paced environment