Front Desk Receptionist (part-time) - Raleigh, NC

Overview

At Anne Arundel Dermatology, we prioritize exceptional care for both our patients and colleagues. Founded over 50 years ago with a mission to provide the highest quality dermatological services, we have grown into a network of over 250 clinicians across 110 locations in seven states. We strive to offer comprehensive training and career growth opportunities to our associates.

Responsibilities

• Greet each patient in a pleasant and professional manner.
• Schedule appointments and referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed, and signed.
• Check-in and check-out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Fulfill inventory orders.
• Close-end day reports and balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Absorb other staff as needed.

Qualifications

• High School Graduate or GED (required).
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Skills/Abilities

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Ability to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented.
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e., computer, fax, copier, scanner, etc).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to lift and carry up to 30 pounds.
• Ability to travel to and provide coverage for other local offices as needed.

Physical Requirements

• Sitting, some standing, stooping, and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start.
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire.
• Company provided Basic Life/AD&D insurance.
• Paid time off.
• Paid holidays.
• Retirement Savings account.
• Employee discount on cosmetic services and products.