Jobs · Customer Service · Colorado

Front Desk Receptionist Full Time

Four Seasons · Denver, CO · 3 days ago
On-siteCustomer Service$23.34/hrFull-time

About the role

Four Seasons is powered by its people. We are a collective of individuals who strive to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Responsibilities

  • Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.
  • Check guests out of the hotel, preparing and explaining the bill.
  • Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.

Preferred qualifications and skills

  • Previous customer experience and ability to work effectively under pressure.
  • Requires attention to detail and problem-solving skills.
  • Good command of the English language.

What to expect

  • Hourly Rate: $23.34
  • Medical, dental, and vision insurance.
  • Paid Time Off and paid Holidays.
  • Discounted RTD Flex Pass and subsidized parking.
  • 401(k) participation with a company matching program.
  • Complimentary stays at Four Seasons worldwide (subject to availability).
  • Complimentary employee meals.
  • Complimentary dry cleaning of employee uniforms.

What to expect

Anticipated to hire someone by July 20, 2026. Learn more about what it is like to work at Four Seasons, visit us: http://jobs.fourseasons.com/

Visit us on LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Follow us on Twitter: https://twitter.com/FourSeasonsJobs

What to expect

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Benefits

  • Medical, dental, and vision insurance.
  • Paid Time Off and paid Holidays.
  • Discounted RTD Flex Pass and subsidized parking.
  • 401(k) participation with a company matching program.
  • Complimentary stays at Four Seasons worldwide (subject to availability).
  • Complimentary employee meals.
  • Complimentary dry cleaning of employee uniforms.

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