Front Desk Receptionist (Dermatology) Raleigh, NC

Overview

At Anne Arundel Dermatology, we prioritize exceptional care for both our patients and colleagues. Founded over 50 years ago with a mission to provide comprehensive dermatological services, we are dedicated to continuous learning and innovation. Joining us means joining a dynamic team committed to excellence.

Responsibilities

• Greet each patient in a pleasant and professional manner.
• Schedule appointments and handle referrals.
• Take and record accurate phone messages.
• Enter patient demographics and verify chart data.
• Check-in and check-out patients, ensuring all necessary signatures are obtained.
• Collect patient payments and update product inventory.
• Proactively collect payments and track inventory orders.
• Close-end day reports and balance payment totals.
• Distribute incoming reports, correspondence, and mail.
• Assist other staff members as needed.

Qualifications

• High School Diploma or GED (required).
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Skills/Abilities

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Ability to manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, sometimes stressful environment.
• Detail-oriented.
• Working knowledge of multi-line phone systems.
• Proficiency in using standard office equipment (computer, fax, copier, scanner).
• Intermediate computer skills and experience in Electronic Medical Records (EMR) utilization.
• Fluent in English.
• Ability to sort and file materials correctly.
• Ability to travel and cover other local offices as needed.

Physical Requirements

• Sitting, some standing, stooping, and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Benefits

• Medical, Dental & Vision insurance.
• Short-term and long-term disability coverage.
• Voluntary life insurance (employee, spouse, and child).
• Critical Illness and Hospital Indemnity coverage.
• Company-provided basic life/AD&D insurance.
• Paid time off and holidays.
• Retail savings account.
• Employee discount on cosmetic services and products.