Front Desk Receptionist

About the role

Visionist is seeking a Front Desk Receptionist to support our headquarters in Columbia, MD. With over 15 years of experience solving complex software and analysis challenges for the Intelligence Community, Visionist is a 100% employee-owned company committed to its people. The ideal candidate will manage daily operations, assist with facility needs, and provide exceptional customer service.

Responsibilities

• Manage visitor check-in/out, process mail, and interact with employees, contractors, and guests
• Afford assistance with facility needs, including conference room scheduling, office supply purchasing and inventory, vendor deliveries and service appointments
• Answer questions regarding facility-related activities, policies, and programs
• Prepare and distribute a variety of reports, graphs, tables, and charts
• Respond to emails and inquiries promptly and professionally
• Support program onboarding, data collection, and manage visitor coordination

Requirements

• High school diploma or equivalent
• Additional education or certifications in event planning and/or marketing are a plus
• 1 to 3 years of office-related experience preferred
• Availability to work Monday through Friday, 8 am to 4 pm
• Occasional evening or after-hours event support is required; time worked outside of regular business hours is paid
• Demonstrated experience with event planning is required
• Experience providing a high level of customer service
• Proficiency with MS Office suite, including Word, Excel and PowerPoint
• Ability to multitask while staying organized and detail-oriented
• Strong time management skills
• Customer service-oriented attitude
• Excellent written and verbal communication skills

Benefits

• Competitive 15% retirement contribution
• (5% 401K match & 10% ESOP)
• 4 weeks paid time off that is never “use or lose”, 12 paid holidays, comp time, overtime, AND flexible work hours
• 80 hours of paid parental leave with an additional $8,000 supplemental payment upon returning from maternity
• Medical, dental, & vision benefits for both individuals and families (those who waive medical benefits will receive an additional $4,160/year)
• Annual lifestyle bonus of $600 – use it towards gyms/fitness, new tech, or your HSA!
• Annual merit increases & performance-based bonuses
• Term life insurance, short-term disability, & long-term disability
• Salary range: $35,000 - $50,000

Disclaimer

U.S citizenship required (green card holders and permanent residents are not eligible).