Front Desk Receptionist

Key Responsibilities

• Answer and direct phone calls (30–40 per day) with professionalism and accuracy.
• Respond to customer inquiries with urgency and take thorough, detailed notes.
• Manage office correspondence, scheduling, and filing systems.
• Prepare and edit reports, documents, and other materials as needed.
• Provide general administrative support to ensure efficient daily operations.

Qualifications

• Previous administrative or front desk experience, ideally in a manufacturing or industrial environment.
• Strong customer service and communication skills.
• Excellent organization and multitasking abilities in a fast-paced setting.
• Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools.
• Dependable, professional, and comfortable working with staff and visitors at all levels.