Front Desk Receptionist

About the role

The Front Desk Receptionist plays a crucial role in enhancing the daily lives of residents by warmly welcoming and directing all incoming visitors and guests. This position also serves as a point of contact for residents, guests, and team members who require assistance.

Responsibilities

• Welcoming and directing all incoming visitors and guests
• Becoming a “go-to” person for residents, guests, and team members with questions or assistance
• Maintaining an extraordinary first impression for each visitor
• Ensuring the cleanliness of common areas near the front desk
• Handling multiple tasks simultaneously, including answering the telephone, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, and delivering newspapers to residents
• Using Microsoft Office applications and basic office equipment

Requirements

• A commitment to Touchmark's values (excellence, teamwork, hospitality, integrity, and compassion)
• One year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
• Excellent multitasking skills
• Willingness to handle various duties, including answering the telephone, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, and delivering newspapers to residents
• A working knowledge of Microsoft Office applications and basic office equipment
• Able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors

Qualifications

A high school diploma or equivalent is required.

Skills

• Excellent communication and interpersonal skills
• Ability to handle multiple tasks simultaneously
• Knowledge of Microsoft Office applications and basic office equipment

Benefits

On-call and temporary employees are not eligible to participate in employee benefits or insurance plans.

Pay

Details on pay are not specified in the job posting.

Schedule

The schedule is from Saturday and Sunday, 6:00am to 2:00pm.

Application

To apply, please visit our website at www.Touchmark.com. We are currently growing and encourage those who align with our values to apply.