Front Desk Receptionist
WHAT SETS THIS CUSTOMER SERVICE ROLE APART:
- Paid time off (PTO)
- Bonus Structure
- Company Parties
- Flexible Schedule
YOUR DAY AS A FRONT DESK RECEPTIONIST:
In this part-time hospitality position, your day will begin with warmly welcoming guests as they arrive at our hotel, establishing a positive first impression. You will be responsible for efficiently managing the check-in and check-out processes and maintaining communication with guests through phone calls and emails. Throughout your shift, you will engage in data entry tasks and ensure that guest records are accurate within our systems. Utilizing QuickBooks for billing and invoicing will also be part of your responsibilities. Keeping the front desk area organized and well-stocked will be essential, as you will provide guests with information regarding our services and policies. When addressing guest concerns or complaints, you will do so promptly, ensuring a satisfactory resolution and a pleasant experience for all visitors.
READY TO JOIN US?
We focus on fostering an authentic and welcoming atmosphere for our guests and team members alike. Our dedication to outstanding customer service is at the heart of our operations, as we work to make every guest's stay memorable. We offer our team flexibility, excellent benefits, and a supportive workplace culture. Additionally, we provide opportunities for growth within the company, helping you to enhance your skills and advance your career. Join our dynamic team that genuinely cares about its members and guests!
REQUIREMENTS:
- Strong customer service skills and a friendly personality
- Comfortable with data entry and basic computer tasks
- Familiarity with office software
- Good organizational skills and attention to detail
- Ability to lift up to 25 pounds
- Ability to maintain a clean and organized front desk area
- Knowledge of QuickBooks is a plus
- Experience in a front desk or receptionist role is also helpful
- Bilingual candidates are welcome to apply
COMPANY INFORMATION:
Company: Sleep Inn and Suites
Location: Norman, OK
COMPENSATION:
Pay: $13 - $15 per hour
SCHEDULE:
Schedule: The Front Desk Receptionist will work part-time, primarily during evening and weekend shifts, specifically from 3 PM - 11 PM. This hospitality role also allows for flexibility during quieter periods, giving you the opportunity to manage any additional tasks or relax as needed.