Jobs · Customer Service · Texas

Front Desk Receptionist

Serenity Healthcare · Frisco, TX · 3 wk ago
On-siteCustomer ServiceFull-time

The Role

As the Front Desk Receptionist, you'll be the first friendly face visitors see when they arrive. You'll keep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported.

What You'll Do

  • Greet visitors and guests with warmth and professionalism
  • Update and verify visitor information with every interaction
  • Aid with forms and answer general questions
  • Build rapport with visitors — remembering their names, stories, and preferences
  • Maintain a clean, calm, and welcoming front area
  • Use scheduling software and office tech efficiently
  • Help out wherever needed — we're a collaborative team

What You Need

  • Calm energy, attention to detail, and a strong team spirit
  • Ability to multitask and stay organized in a busy environment
  • Comfortable using digital tools like email, scheduling systems, and databases
  • A strong sense of privacy and confidentiality (or willingness to learn)

Why You'll Love It

  • A consistent schedule: 3 days/week (13-hour shifts)
  • Fulfillment - make a real difference for others by providing outstanding service
  • Room to grow - with clear career paths and skill-building opportunities
  • Paid time off - 10 PTO days (15 after first year) + 10 paid holidays
  • Excellent health, dental, and vision coverage — we cover 90%
  • We help you plan for the future with a 401k plan
  • Earn rewards for referring great people to our team

About the Team

  • We're committed to delivering exceptional experiences and innovative solutions
  • We combine the latest technology with a people-first approach
  • We help our visitors improve their lives in ways that matter

Equal Opportunity Employer

We are an Equal Opportunity Employer — if you're qualified, we want you on our team. This position requires a successful criminal background check and drug screening upon hire.

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