Front Desk Receptionist

Responsibilities

• Greet visitors, verify the purpose of their visit, and direct them to the appropriate employee or office
• Maintain visitor sign-in logs and issue visitor badges in accordance with company procedures
• Promptly escalate security-related questions or concerns to the Facilities Manager
• Absorb and coordinate building security
• Maintain a clean, organized, professional lobby and reception area
• Maintain conference and break rooms in a clean, organized, well-stocked, and professional manner
• Keep conference room calendars up to date and assist with meeting room reservations
• Absorb and assist with meeting room setup and cleanup as needed
• Monitor inventory of office, break room, and restroom supplies, and notify the Facilities Manager when replenishment is needed
• Absorb and assist with ordering office and kitchen supplies as directed
• Absorb and assist with the setup and cleanup of corporate catered lunches
• Receive, sort, and distribute incoming mail and deliveries, or notify the appropriate recipient of their arrival
• Prepare and send outgoing mail and packages at the request of managers
• Answer, screen, and direct incoming telephone calls
• Serve as the point of contact for employee business card requests
• Maintain office administrative records as assigned
• Perform basic data entry, filing, scanning, and document management
• Provide general administrative support to the Facilities Manager and the Executive team as needed
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• Excellent communication and customer service skills
• Friendly demeanor and excellent phone etiquette
• Great organization and attention to detail skills
• Proficient using MS products such as Word, Excel, Outlook
• Some experience in administrative positions

Essential Functions

• Ability to sit for long periods at the front desk during business hours
• Ability to hear, talk, and communicate professionally
• Ability to lift up to 25 lbs. unassisted, push, pull, walk
• Ability to use computer and phone systems
• Ability to multitask in a mid- to fast-paced environment

Compensation and Benefits

• Market Competitive Wages
• Professional Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
• Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability Insurance
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• Company paid AAA Membership
• Company paid Identity Theft Protection
• And more...

Physical Requirements

• Regularly required to talk and hear
• Frequently required to sit for extended periods; stand; walk; use hands and fingers to handle or feel; reach with hands and arms
• Push; and pull

Working Conditions

• This job operates in a professional office environment
• This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines