Front Desk Receptionist

About the role

Join a Team That’s Changing Healthcare At Power Health Colorado, we believe exceptional patient care begins the moment someone walks through our doors. We are looking for a Front Office Coordinator who is passionate about helping people, thrives in a fast-paced environment, and understands that every patient interaction matters.

Responsibilities

• Greeting every patient with professionalism, warmth, and empathy
• Checking patients in and out efficiently
• Verifying insurance and collecting co-pays and balances
• Answering multi-line phones with exceptional customer service
• Scheduling new and follow-up appointments
• Cooking provider schedules and maintaining appointment accuracy
• Maintaining accurate electronic medical records (EMR)
• Communicating with attorneys, employers, adjusters, referral sources, and other healthcare providers when appropriate
• Aiding patients with questions regarding appointments and clinic processes
• Helping maintain smooth clinic flow by working closely with providers, medical assistants, care coordinators, and leadership
• Keeping the reception area organized, welcoming, and professional
• Supporting clinic initiatives and helping wherever needed to ensure exceptional patient care

Requirements

• Bilingual (English/Spanish)
• Fluent in both English and Spanish
• Minimum 2 years of front office or medical receptionist experience
• Excellent customer service and communication skills
• Strong computer skills
• Ability to multitask in a fast-paced environment

Qualifications

• Preferred: Experience with personal injury, workers’ compensation, or family medicine
• EMR experience (eClinicalWorks preferred)
• Insurance verification experience
• Medical terminology knowledge

Skills

• Positive, energetic, and dependable
• Professional in appearance and communication
• Organized and highly detail-oriented
• Able to multitask without sacrificing quality
• Calm under pressure in a busy medical office
• Strong team player who steps in wherever needed
• Accountable and dependable
• Comfortable learning new technology and systems
• Someone who wants a long-term career—not just another job

Benefits

• Competitive pay
• Medical benefits
• 401(k)
• Paid Time Off
• Paid Holidays
• Opportunities for advancement
• Supportive leadership
• Positive, team-oriented culture
• Ongoing training and professional development

Pay

Competitive pay

Schedule

Hours may vary based on clinic needs.