Front Desk Receptionist
Hand & Stone Massage and Facial Spa · Fort Lauderdale, FL · 1 wk ago
On-siteAdministrative$30/hrFull-time
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- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Bonus based on performance
- Flexible schedule
Hiring locations
Brownsburg/Weston/Davie and Sunrise-Sawgrass
Requirements
- Bilingual English/Spanish Preferred
- $30 commission for every membership sold
- Monthly performance bonuses
- Team contests and incentives
- Complimentary massage or facial each month
- Employee discounts on spa services and retail products
- Paid training and ongoing coaching
- Growth opportunities into leadership and management roles
- Professional and supportive team environment
Responsibilities
- Answer phones and schedule massage and facial appointments
- Check guests in and out accurately
- Explain membership benefits and confidently ask for the sale
- Sell spa memberships and meet individual sales goals
- Recommend services, enhancements, and retail products
- Call and text guests to book appointments
- Confirm appointments and quickly fill cancellations
- Encourage guests to prebook their next visit
- Maintain a clean, organized, and welcoming front desk
- Support massage therapists and estheticians during busy shifts
- Booking appointments and helping keep the schedule full
- Encourage prebooking, upgrades, and retail sales
- Provide an excellent guest experience
- Maintain reliable attendance and punctuality
- Work well with the front desk and service provider teams
- Weekends
- Some holidays as needed
Skills
- Comfortable recommending services and asking for the sale
- Friendly, confident, and professional communication skills
- Ability to work in a fast-paced, goal-driven environment
- Comfortable using computers, appointment software, and point-of-sale systems
- Reliable, punctual, and able to work assigned shifts
- Spa, fitness, hotel, medical office, retail, or wellness experience is a plus
- Bilingual English/Spanish is a plus
Benefits
- Assistant Spa Manager
- Spa Manager
Pay
Compensation varies based on experience and location.
Schedule
Variety of schedules available, including full-time, part-time, and flexible options.