Jobs · Administrative · Florida

Front Desk Receptionist

Hand & Stone Massage and Facial Spa · Fort Lauderdale, FL · 1 wk ago
On-siteAdministrative$30/hrFull-time

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  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Flexible schedule

Hiring locations

Brownsburg/Weston/Davie and Sunrise-Sawgrass

Requirements

  • Bilingual English/Spanish Preferred
  • $30 commission for every membership sold
  • Monthly performance bonuses
  • Team contests and incentives
  • Complimentary massage or facial each month
  • Employee discounts on spa services and retail products
  • Paid training and ongoing coaching
  • Growth opportunities into leadership and management roles
  • Professional and supportive team environment

Responsibilities

  • Answer phones and schedule massage and facial appointments
  • Check guests in and out accurately
  • Explain membership benefits and confidently ask for the sale
  • Sell spa memberships and meet individual sales goals
  • Recommend services, enhancements, and retail products
  • Call and text guests to book appointments
  • Confirm appointments and quickly fill cancellations
  • Encourage guests to prebook their next visit
  • Maintain a clean, organized, and welcoming front desk
  • Support massage therapists and estheticians during busy shifts
  • Booking appointments and helping keep the schedule full
  • Encourage prebooking, upgrades, and retail sales
  • Provide an excellent guest experience
  • Maintain reliable attendance and punctuality
  • Work well with the front desk and service provider teams
  • Weekends
  • Some holidays as needed

Skills

  • Comfortable recommending services and asking for the sale
  • Friendly, confident, and professional communication skills
  • Ability to work in a fast-paced, goal-driven environment
  • Comfortable using computers, appointment software, and point-of-sale systems
  • Reliable, punctual, and able to work assigned shifts
  • Spa, fitness, hotel, medical office, retail, or wellness experience is a plus
  • Bilingual English/Spanish is a plus

Benefits

  • Assistant Spa Manager
  • Spa Manager

Pay

Compensation varies based on experience and location.

Schedule

Variety of schedules available, including full-time, part-time, and flexible options.

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