Front Desk Receptionist
Browse open positions
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Bonus based on performance
- Flexible schedule
Hiring locations
Brownsburg/Weston/Davie and Sunrise-Sawgrass
Requirements
- Bilingual English/Spanish Preferred
- $30 commission for every membership sold
- Monthly performance bonuses
- Team contests and incentives
- Complimentary massage or facial each month
- Employee discounts on spa services and retail products
- Paid training and ongoing coaching
- Growth opportunities into leadership and management roles
- Professional and supportive team environment
Responsibilities
- Answer phones and schedule massage and facial appointments
- Check guests in and out accurately
- Explain membership benefits and confidently ask for the sale
- Sell spa memberships and meet individual sales goals
- Recommend services, enhancements, and retail products
- Call and text guests to book appointments
- Confirm appointments and quickly fill cancellations
- Encourage guests to prebook their next visit
- Maintain a clean, organized, and welcoming front desk
- Support massage therapists and estheticians during busy shifts
- Booking appointments and helping keep the schedule full
- Encourage prebooking, upgrades, and retail sales
- Provide an excellent guest experience
- Maintain reliable attendance and punctuality
- Work well with the front desk and service provider teams
Qualifications
- Comfortable recommending services and asking for the sale
- Friendly, confident, and professional communication skills
- Ability to work in a fast-paced, goal-driven environment
- Comfortable using computers, appointment software, and point-of-sale systems
- Reliable, punctual, and able to work assigned shifts
- Spa, fitness, hotel, medical office, retail, or wellness experience is a plus
- Bilingual English/Spanish is a plus
Benefits
- Assistant Spa Manager
- Spa Manager
Pay
Compensation varies based on experience and location.
Schedule
Weekends and some holidays as needed
Skills
- Comfortable recommending services and asking for the sale
- Friendly, confident, and professional communication skills
- Ability to work in a fast-paced, goal-driven environment
- Comfortable using computers, appointment software, and point-of-sale systems
- Reliable, punctual, and able to work assigned shifts
- Spa, fitness, hotel, medical office, retail, or wellness experience is a plus
- Bilingual English/Spanish is a plus
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Bonus based on performance
- Flexible schedule
Company Information
Hand & Stone has over 500 locations across the U.S. We offer positions for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at various stages of their careers. Schedules are flexible.
Employment Details
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.