Front Desk Receptionist

About the role

Responsible for providing exceptional customer service to patients and their families, managing patient appointments, maintaining accurate records, and ensuring a welcoming environment.

Responsibilities

• Welcoming patients and visitors, directing them to appropriate departments, and answering inquiries
• Scheduling appointments and managing patient flow
• Maintaining accurate patient records and updating information as needed
• Ensuring the cleanliness and organization of the reception area
• Handling basic administrative tasks such as filing, copying, and faxing documents
• Assisting with special events and patient education programs

Requirements

• High school diploma or equivalent
• Excellent communication skills, both verbal and written
• Ability to work independently and manage multiple tasks simultaneously
• Basic computer skills, including Microsoft Office Suite
• Knowledge of healthcare terminology and procedures

Qualifications

• 1-2 years of experience in a healthcare setting preferred
• Experience with scheduling software beneficial

Skills

• Customer service orientation
• Attention to detail
• Time management and organizational skills

Benefits

• Competitive salary
• Flexible schedule
• Health insurance coverage
• Professional development opportunities

Pay

• $15.00 - $17.00 per hour

Schedule

• Monday through Friday, 8:00 AM - 4:30 PM