Front Desk Receptionist
Four Seasons · Santa Fe, NM · 4 days ago
On-siteCustomer Service$20.76/hrFull-time
About the role
Four Seasons is a luxury hospitality company committed to creating exceptional guest experiences through genuine heart and service excellence. The ideal candidate will be passionate about hospitality and possess strong interpersonal skills.
Responsibilities
- Check in guests, understanding their needs and providing a personalized experience
- Check out guests, ensuring satisfaction and addressing any issues
- Solve problems and provide exceptional hospitality in all guest interactions
- Use multiple computer systems to manage guest check-ins and out, reservations, and room selections
- Answer and direct guest phone calls, process reservations, changes, and cancellations
Requirements
- 2+ years of receptionist experience, preferably in a luxury hospitality setting
- Proficiency with computers and online systems
- Availability to work evenings, weekends, and holidays
Qualifications
- Genuine, caring, and compassionate professional
- Natural ability to connect authentically with others
- Collaborative team player who supports and encourages colleagues
Skills
- Strong communication and problem-solving skills
- Customer service orientation
- Computer proficiency
Benefits
- Free and discounted stays at 135 Four Seasons locations worldwide
- Global growth opportunities
- Food & beverage and spa discounts
- Complimentary employee meals
- Free employee parking
- Comprehensive training & development
- 401(k) Retirement Plan
- Paid time off + sick leave
- Medical benefits, including parental leave
- Competitive pay: $20.76 hourly
Pay
$20.76 hourly
Schedule
Flexible schedule available