Front Desk Receptionist

About the Role

Serves as the first point of contact for visitors and employees, providing excellent customer service and ensuring a welcoming environment. Manages front desk operations, including answering phones, directing inquiries, and handling administrative tasks. Maintains security protocols by monitoring access and coordinating visitor check-ins. While the primary focus of this role is Front Desk Administration, the successful candidate may also cross-train in other positions within the department based on organizational needs.

Responsibilities

• Greet all visitors and vendors.
• Facilitate communication with the security team to confirm visitors are authorized to be onsite.
• Notify the correct personnel when a meeting guest arrives.
• Schedule conference meeting rooms while maintaining cleanliness before and after meetings.
• Create all outgoing mail labels for every department ensuring timely and accurate delivery correspondence while keeping daily data input of tracking numbers.
• Upkeep the organization and distribution of incoming mail and packages.
• Conduct regular inventory checks to optimize office and janitorial supplies.
• Make copies of the parking sheet for Security.
• Advise Security where visitors/vendors/VIP can park their vehicle(s).
• Create badges for the company: HQ, Retail stores, Onboarding, Warehouse, BA’s, Drivers, etc.
• Schedule mail pickups (FedEx, USPS, UPS).

Employees will be required to follow any other job-related instructions and perform any other job-related duties as requested. Duties may change at any time with or without notice.

Requirements

• High school diploma or equivalent.
• Prior administration experience is preferred.
• Must be over 21 years of age.
• Available for on-site operations work Monday-Friday; must be able to work weekends and holidays as needed.
• Willingness and ability to undergo cross-training in various roles within the department.

Skills

• Technical Skills & Abilities: Coachable, highly motivated, and driven to succeed. Possesses beginning to working knowledge of subject matter.
• Cannabis Regulation (State & Local): Demonstrates basic knowledge of cannabis industry regulations to minimize compliance-related risks.
• Policy & Procedure: Adheres to company policies and procedures to contribute to the efficiency and effectiveness of the team's operations.
• Collaboration: Identifies opportunities to leverage teammates' diverse strengths to work collectively towards a common goal.
• Teamwork: Contributes to a culture of transparency and belonging that supports ownership towards shared goals.
• Problem Solving: Identifies opportunities for sound problem solving to ensure smooth flow of goods and services.
• Communication: Practices clear, concise, and timely communication to foster clarity, alignment, and trust.

Physical Demands

• Prolonged periods of standing, sitting at a desk, and/or working on a computer.
• Able to stand up to 4 hours at a time.
• Ability to work in multi-temperature environments, hot or cool.
• Able to stand, bend, kneel, squat, and twist for prolonged periods of time.
• Must be able to push, pull, move, and/or lift 15 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
• Must be able to access and navigate each department at the organization's facilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$21.50 USD per hour

Benefits

• Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave.
• Health, Dental, and Vision Insurance.
• Employee Assistance Program.
• 401k with generous employer match.
• Life Insurance.
• Employee discounts on products and services.

All employees are provided with competitive compensation, paid training, and employee discounts on products and services.

About the Company

At STIIIZY, our mission is to provide the ultimate one-stop-shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty and are building a consumer-centric organization focused on sharing the transformational potential of cannabis with the world. Our STIIIZY product line is one of the best-selling cannabis brands in the market today, claiming the title of the best-selling vape brand across all BDSA-tracked markets and the best-selling brand overall in California. We are proudly rooted in California and growing nationwide, with plans to expand into new markets and build distribution networks to reach over 60 countries.