Jobs · Customer Service · California

Front Desk Receptionist

CSN Collision · Los Angeles, California, United States · 5 mo ago
On-siteCustomer ServiceFull-time

About the role

GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to join their busy auto body shop.

Responsibilities

  • Greet and assist customers in person and over the phone
  • Schedule appointments and manage repair orders using CCC ONE
  • Communicate with customers and insurance companies professionally
  • Handle invoices and payments using QuickBooks
  • Perform administrative tasks using Microsoft Word and Excel
  • Translate and communicate effectively in both English and Spanish

Requirements

  • Experience working in a body shop or collision repair environment
  • Proficient with CCC ONE, QuickBooks, Word, and Excel
  • Bilingual - English and Spanish
  • Friendly, professional, and detail-oriented
  • Strong multitasking and organizational skills

Benefits

  • Family-owned and operated with a team-first culture
  • Established reputation for quality work and honest service
  • Fast-paced, supportive work environment

Pay

Pay negotiable based on industry experience

Schedule

To be discussed at the time of interview

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