Front Desk Receptionist

About the role

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

Responsibilities

• Greet and check-in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Qualifications

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 3 years of experience in a medical office or medical spa setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Benefits

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.

Pay

Competitive Compensation Package – Offering a salary that recognizes your skills and experience.

Schedule

This is a full time position requiring 40hrs/wk. The role is onsite where the hours are Monday-Thursday 8AM-5PM and Friday 8AM-3PM. We believe in maintaining a healthy work-life balance while ensuring business needs are met.