Front Desk Receptionist

About the role

You will be the first point of contact for guests and visitors, creating a welcoming and professional environment. Your cheerful demeanor, organizational skills, and commitment to service will ensure smooth daily operations and a positive experience for all who interact with our team.

Responsibilities

• Greet and direct visitors with a warm, friendly, and professional attitude
• Answer telephones, direct calls, and take/retrieve messages for team members
• Provide callers with accurate company information including address, directions, and services
• Maintain mail room and storage areas in an orderly and safe condition
• Order, receive, stock, and distribute office supplies; manage office equipment and assist associates with usage
• Perform clerical duties such as photocopying, faxing, filing, and collating
• Provide administrative support to department leaders and assist with meetings and trainings
• Stock break rooms with supplies, maintain tidiness, and manage dishwashing tasks
• Publish weekly OnCue updates and assist with catering orders for meetings
• Follow safety and security procedures and adhere to Concord Operating Procedures

Qualifications

• A high school diploma or equivalent
• Prior receptionist or administrative experience is a plus
• Strong interpersonal and communication skills
• Ability to multitask and remain professional in a fast-paced environment
• Detail-oriented with strong organizational skills
• Proficiency in basic office equipment and computer applications
• Positive attitude, reliability, and commitment to teamwork

Benefits

• (Full-Time Associates Only)
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Pay

Competitive wages

Schedule

Not specified

Skills

Not specified

Benefits

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

• We invest in our associates through training and development at all levels
• Our “Associate First” culture supports growth, balance, and diversity
• We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
• We are an equal opportunity employer committed to diversity and inclusion
• We strive to be a Great Place to Work for All

Concord Hospitality

At Concord Hospitality, we are proud to say “We Are Concord!”