Front Desk Receptionist

Roles And Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiries, directs callers to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Captures referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.

Experience Requirements

• 1-year experience in a fast-paced environment focusing on patient care OR customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook, and Excel.
• Data entry and medical office software knowledge preferred.

Education Requirements

• A high school diploma or GED is preferred.

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel.
• The employee is frequently required to stand, walk, and sit.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.