Front Desk Receptionist

Key Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Schedule patient appointments and confirm appointments via phone or email
• Verify patient insurance coverage
• Answer incoming phone calls and direct them to the appropriate department or person
• Maintain patient records and update patient information as necessary
• Ensure the waiting area and front desk are clean and organized
• Assist with other duties as needed to ensure smooth office operations

Requirements

• A high school diploma or equivalent
• Previous experience in a dental or medical office is preferred
• Strong computer skills and proficiency in Microsoft Office Suite
• Excellent communication skills and ability to communicate effectively with patients and staff
• Ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and accuracy in data entry and record keeping
• A friendly and professional demeanor