Front Desk Receptionist

Key Responsibilities

• Greet all visitors, clients, and team members in a professional and welcoming manner.
• Manage guest check-in procedures and notify appropriate staff of arrivals.
• Maintain a clean, organized, and presentation-ready lobby and reception area.
• Provide general information regarding office logistics, meetings, and events.
• Enforce visitor access protocols and maintain security standards.
• Monitor and respond to general inquiry email inboxes in a timely manner.
• Route calls and email inquiries to appropriate departments efficiently.
• Ensure all incoming communication is handled promptly and documented when necessary.
• Receive, sort, and distribute incoming mail and deliveries daily.
• Clock outgoing mail and courier pickups as required.
• Maintain accurate tracking of important packages and time-sensitive deliveries.
• Communicate delivery notifications to appropriate team members promptly.
• Track and monitor office supply inventory levels.
• Submit restocking requests proactively to prevent shortages.
• Maintain organized storage areas and supply closets.
• Aid with basic administrative tasks that support daily office operations.
• Prepare conference rooms and common areas for meetings or executive visits.
• Provide hospitality support for client-facing meetings and internal gatherings.
• Assist during in-office events to ensure a smooth and professional experience for attendees.

Qualifications

• Prior experience in reception, front desk, hospitality, or administrative support roles preferred.
• Experience in a corporate or professional office environment is a plus.

Skills & Competencies

• Strong verbal and written communication skills.
• Professional phone presence and interpersonal confidence.
• High attention to detail and organizational discipline.
• Ability to multitask and manage competing priorities effectively.
• Technical aptitude and comfort using office systems and software.
• Proficiency in Google Workspace, Microsoft Office, and Mac operating systems.

Personal Attributes

• Welcoming, service-oriented, and approachable.
• Calm and composed in a fast-paced environment.
• Hightly dependable and accountable.
• Proactive in maintaining organization and operational flow.
• Solutions-focused mindset.