Front Desk Receptionist

About the role

Are you the kind of person who loves to greet people with a big smile and positive energy? Do you want to help brighten children's lives—one happy visit at a time? Then My Kids Smile has the perfect seat for you at our Front Desk!

Responsibilities

• Welcome Families: Be the first friendly face patients see when they walk through our doors.
• Manage Communications: Handle multi-line phones, schedule appointments, and manage patient check-ins/check-outs like a pro.
• Multi-Site Support: Must be willing and able to travel between all of our office locations. (Mileage is reimbursed!)
• Team Collaboration: Work closely with our clinical staff to ensure an excellent patient experience.

Requirements

• Experience: 1–3 years of customer service experience (prior medical or dental front office experience is a major bonus!).
• Language Skills: Bilingual (English/Spanish) is a huge plus!
• Travel: Reliable transportation and a willingness to travel between all office locations is required.
• Communication: Clear, warm, and professional communication skills.
• Compliance: This role is safety-sensitive and requires a pre-employment drug screen. We strictly follow CDC, OSHA, and ADA guidelines to maintain a safe environment.

Benefits

• Competitive Pay: $18.50 per hour
• Time Off: Generous PTO + 6 Paid Holidays
• Health & Wellness: Medical coverage (choose from 5 different plans), plus Dental & Vision benefits
• Retail: 401(k) with a company match to invest in your future
• Security: Life, Short-Term, and Long-Term Disability Insurance
• Support: Team Member Assistance Program (EAP) and a robust Recognition Program
• Discounts: Exclusive discounts on dental services and cell phone plans
• Growth: Clear pathways for career advancement within our growing practice!

Pay

The Pay Range For This Role Is 18.50 - 18.50 USD per hour

Schedule

Full-Time

My Kids Smile

Professional Circle