Front Desk Reception - Clinical Research

About Us

CenExel’s research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well-respected and long-standing research facilities in the country. Specialty areas of research include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each site has extensive experience and expertise in complex early phase trials, and all have in-patient capabilities. CenExel focuses on quality people, teamwork, and highly experienced clinical research managers with a history of success. The company offers an exceptional work environment, competitive compensation, and a generous benefits package.

Job Summary

Responsible for greeting patients and clients, the public, and employees both on the telephone and in person, ensuring that customer service is extended to each individual who enters the office.

Essential Responsibilities And Duties

• Greets all entering the office courteously and attentively.
• Answers and directs telephone calls appropriately.
• Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
• Maintains front office area and takes care of secretarial needs, such as printing, scanning, faxes.
• Maintain and organize lobby.
• Assumes other duties and responsibilities as assigned.

Education/Experience/Skills

• Must be able to effectively communicate verbally and in writing.
• A high school diploma or GED is required.
• One year of experience is preferred.
• Must display a professional, friendly demeanor during contacts with patients, clients, employees, and the general public.
• Must demonstrate working knowledge of Microsoft Office and various computer skills.
• Ability to work independently as well as function as part of a team.
• Ability to communicate clearly.

Working Conditions

Indoor, Office environment. Essential physical requirements include sitting, typing, standing, walking, and lightly active position. Occasional lifting of up to 20 pounds. Reporting to work, as scheduled, is essential.

CenExel Clinical Research is an Equal Opportunity Employer

All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.