Front Desk Patient Coordinator

Benefits: 401(k)Dental insuranceEmployee discountsFree food & snacksHealth insuranceOpportunity for advancementTraining & developmentVision insurance 360 Orthodontics is looking for a detail-oriented, customer-focused Front Desk Patient Coordinator for our Westwood location. This is an on-site position. Part Time schedule: Tuesdays, Wednesdays, Thursdays and Fridays We Value Team Members Who: Show up consistently and on-time.Get along well with others and have a supportive, team-player attitude.Possess a strong attention-to-detail and desire to get things done accurately.Adapt well to a fast-paced environment where changes occur frequently. Some Benefits We Offer: Medical, Dental, Vision, AD&D, and other benefits (available after 60 days of employment).Paid sick leave and 401k retirement plans offered for eligible employees.Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.We will provide training on our practice management software, computer systems, and other tools.Free access to pro-tier Gemini AI chat and other productivity tools for business and personal use. Requirements: Strong oral and written English skillsHigh school diplomaBe a US citizen or be authorized to work in the United StatesDetail orientedCustomer focusedAble to cope well with fast-paced environments Desired: Bilingual (Spanish) highly preferred Duties: Greet patientsRegister new patients according to established office protocolsAssist patients to complete all necessary forms and documentationVerify and update patient informationInform patients of dental office procedures and policyMove patients through appointments as scheduledEnter all relevant patient information into data systemMaintain and manage patient records in compliance with privacy and security regulationsMaintain and manage leads and schedule consultationsAnswer and manage incoming callsRespond and comply to requests for informationSchedule patient appointmentsConfirm upcoming appointments and recalls according to office protocolCheck daily appointment scheduleArrange patient charts for next day appointmentsFill in cancellations and no-showsOrganize referrals to other medical specialistsDispatch lab work appropriatelyCollect and receipt payments from patients at time of treatmentInform patients of financial treatment plan optionsArrange payment schedule with patientsArrange supporting documents for insurance claimsSort and distribute incoming and outgoing postal mailUpdate patient education materialsMaintain a professional reception areaSafeguard patient privacy and confidentialityParticipate in off-site health fairs and other company sponsored eventsPerform other clerical/office duties as assigned'