Front Desk Patient Advocate (FDPA)
Compleat Kidz · Danville, WA · 1 mo ago
On-siteHealthcare$18/hrFull-time
Perks & Total Compensation (Full-Time)
- $18 an hour
- Medical, Dental, and Vision Insurance
- Pet Insurance
- 401(k) with company match
- Paid vacation and holidays
- Career growth opportunities
- Supportive, team-oriented work environment
Who We Are
Compleat KiDZ is a network of pediatric therapy clinics dedicated to providing high-quality, compassionate care to children and their families. Our clinics are built on collaboration, professionalism, and a shared commitment to creating positive experiences for every family we serve.
About The Role
The Front Desk Patient Advocate (FDPA) serves as the face of the clinic and plays a vital role in delivering excellent customer service while supporting daily clinic operations.
Key Responsibilities Include
- Greeting patients and families with warmth and professionalism
- Onboarding new patients and guiding families through the intake process
- Managing and coordinating patient treatment schedules
- Supporting billing processes and assisting with payment collection
- Collaborating with clinical and administrative staff to ensure smooth clinic operations
Qualifications
- At least 2 years of front desk or receptionist experience preferred
- Strong multitasking and organizational skills
- Excellent customer service and communication skills
- Ability to pass a background check
Physical Demands
This role involves typical office-related activities, including sitting, standing, walking, using standard office equipment, and viewing computer or mobile device screens.