Front Desk Patient Advocate
Compleat Kidz · Hendersonville, NC · 1 mo ago
On-siteHealthcare$18/hrFull-time
About the role
Compleat KiDZ is a network of pediatric therapy clinics dedicated to providing high-quality, compassionate care to children and their families. Our clinics are built on collaboration, professionalism, and a shared commitment to creating positive experiences for every family we serve.
The Front Desk Patient Advocate (FDPA) serves as the face of the clinic and plays a vital role in delivering excellent customer service while supporting daily clinic operations.
Responsibilities
- Greeting patients and families with warmth and professionalism
- Onboarding new patients and guiding families through the intake process
- Managing and coordinating patient treatment schedules
- Supporting billing processes and assisting with payment collection
- Collaborating with clinical and administrative staff to ensure smooth clinic operations
Requirements
This role involves typical office-related activities, including sitting, standing, walking, using standard office equipment, and viewing computer or mobile device screens.
Qualifications
- At least 2 years of front desk or receptionist experience preferred
- Ability to pass a background check
Skills
- Strong multitasking and organizational skills
- Excellent customer service and communication skills
Benefits
- Medical, Dental, and Vision Insurance
- Pet Insurance
- 401(k) with company match
- Paid vacation and holidays
- Career growth opportunities
- Supportive, team-oriented work environment
Pay
$18 an hour