Front Desk / Orthodontic Front Desk

About the role

Join Legendary Smiles Orthodontics! For over 20 years, we’ve been the go-to place for happy smiles in the Reno/Sparks area, and now we want you to help us keep that tradition alive. At Legendary Smiles, we believe in creating a workplace where everyone feels valued. You’ll experience joy, energy, and fulfillment in your work every single day!

Responsibilities

• Be the welcoming face and voice of our practice, greeting patients and families with legendary customer service.
• Efficiently manage orthodontic scheduling, multi-line phones, and patient check-ins/check-outs across our high-energy front office.
• Adapt smoothly to traveling and supporting front desk operations at our designated local clinics.
• Partner seamlessly with our clinical orthodontic assistants and doctors to ensure an excellent, timely patient experience.

Requirements

• Bilingual fluency in English and Spanish is required.
• 3 to 5 years of dedicated orthodontic customer service experience is required.
• Reliable transportation and a strict willingness to travel to our local offices, including Carson City, as needed.
• Stellar verbal and written communication skills with a vibrant, welcoming personality.

Qualifications

• This position requires 3 to 5 years of orthodontic customer service experience and fluency bilingual in English and Spanish.
• Candidates must also have reliable transportation and a willingness to travel to our local offices, including Carson City.

Skills

• A passion for learning.
• A love for teamwork and collaboration.
• Total alignment with our mission, vision, and core values.

Benefits

• Accrual-based Paid Time Off (PTO) + 6 Paid Holidays
• Choice of 5 Medical plans, plus Dental and Vision coverage
• 401(k) with a Company Match to invest in your future
• Life Insurance, Short-Term, and Long-Term Disability coverage
• Team Member Assistance Program (EAP) for you and your family
• Recognition & Rewards: Team Member Service and Achievement Recognition Programs
• Exclusive Discounts: Discounts on orthodontic services and a cell phone discount plan
• Professional Growth: Clear opportunities for career advancement and professional growth!

Pay

Starting at $18.50 per hour

Schedule & Compensation

This is a full-time position with a competitive starting salary of $18.50 per hour. The pay range for this role is $18.50 - $18.50 USD per hour.

Company Information

Legendary Smiles Orthodontics is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree Dental

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

EEO Statement

We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.