Front Desk & Office Administrator
Cardamom · Madison, WI · 3 wk ago
On-siteAdministrativeFull-time
About the role
You’ll serve as the first point of contact for visitors and staff and are responsible for maintaining a well-functioning, welcoming office environment. This role combines front desk reception with hands-on facilities coordination, making it well-suited to someone who is organized, proactive, and comfortable wearing multiple hats. This is an on-site role.
Responsibilities
- Front Desk & Reception
- Greet and direct visitors, customers, and vendors in a professional and friendly manner
- Answer and route incoming phone calls and general email inquiries
- Manage incoming and outgoing mail and packages
- Maintain visitor log and issue building access as needed
- Coordinate conference room scheduling and prepare meeting spaces
- Facilities & Office Operations
- Oversee office supply inventory and place orders as needed
- Serve as the primary point of contact for building management and maintenance requests
- Coordinate with vendors for equipment maintenance, cleaning services, and repairs
- Ensure common areas (kitchen, lobby, conference rooms) are clean, stocked, and functional
- Support office moves, setup, and workspace changes
- Manage parking, building access, and key/badge administration
- Administrative Support
- Provide general administrative support to leadership and cross-functional teams as needed
- Assist with onboarding logistics for new employees (workspace setup, access provisioning)
- Track and approve invoices related to facilities and office operations
- Maintain organized records for vendor contracts, warranties, and service agreements
Requirements
- 1+ years of experience in an office administration, receptionist, or facilities coordination role
- Strong organizational and multitasking skills with a high attention to detail
- Warm, professional communication style
- Comfortable working independently and taking initiative on day-to-day tasks
- Ability to lift up to 25 lbs and perform occasional light physical tasks related to facilities
Preferred Skills
- Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel)
- Experience with customer service standards
Schedule
Standard hours are 8:30 AM–4:30 PM, Monday through Friday, but may flex as needed.