Front Desk Monitor, Markus Gardens SP-SRO (PT)

About the role

Front Desk Monitor position at Markus Gardens SP-SRO in Queens (Jamaica). Part-time schedule: Thursdays, Fridays & Saturdays from 7:00am to 3:00pm. Reports to the Program Director.

Responsibilities

• Monitors the entry and egress of building residents and guests
• Responsible for taking telephone messages for the residents and staff of the building
• Responsible for the distribution of resident mail
• Provides the first line of defense in case of emergencies (i.e. calling management, the fire department in case of a fire, etc.), assists with crisis intervention and building evacuation
• Conducts building rounds throughout shift
• Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook
• Monitors and documents client self-administration of medication, according to program policy and procedures
• Reports incidents or behavioral changes in residents to on-call staff
• Assists with client cooperative meal plan as applicable
• Attends training as requested by supervisory staff
• Provides front desk coverage at other ACMH residential locations as assigned, based on program needs
• Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors
• Duties as assigned by supervisor

Requirements

• High school diploma
• Ability to work with people
• Ability to take responsibility to carry out the duties of the position
• Willingness to cover front desk shifts at multiple ACMH residential locations as needed

Pay

Part-Time Hourly Salary: $21.00