Front Desk / Membership Sales
Customer Service$15.15/hrFull-time
About the role
The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Responsibilities
- Provide exceptional customer service and retail sales support.
- Multitask effectively to handle multiple customer interactions simultaneously.
- Maintain a positive and energetic demeanor while interacting with customers and team members.
- Organize and manage inventory and stock levels.
- Assist with scheduling appointments and managing customer wait times.
- Participate in training sessions to stay updated on product knowledge and company policies.
Qualifications
- Customer service oriented.
- Results-oriented, metrics-driven.
- Basic computer skills.
- Ability to multitask.
- Outgoing, positive, cheerful, engaging, energetic, and resourceful personality.
- Strong verbal and written communications skills.
- Excellent interpersonal skills to communicate with confidence to both internal personnel and customers.
- Strong organizational and problem-solving skills.
- Flexible availability to work nights, weekends, and holidays.
- MindBody Software experience a plus.
Benefits
- Competitive Pay, Sales Commission and Manager Bonus Structure.
- Hourly $15.15+ per Hour.
- Membership Sales Commission: $22 Platinum & $10 Bronze Memberships, plus $7 Membership Upgrades.
- Retail Sales Bonus (tiered from 10%, 15% up to 20%).
- Paid Time Off (PTO).
- Paid Sick Time.
- Medical, Dental & Vision Insurance.
- FREE monthly Lash Services.
- A FUN place to work!