Jobs · Customer Service · Florida

Front Desk / Membership Consultant

Workout Anytime · Englewood, FL · 2 mo ago
Customer Service$13–$20/hrFull-time

Position Overview

The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.

Benefits

  • 401(k)
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off

We Offer

  • Competitive pay
  • Training programs
  • Employee discounts and perks
  • Promotion opportunities
  • Fitness-minded workplace culture
  • Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)

Responsibilities

  • Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
  • Personally checks each member into the gym using the proper check-in procedures
  • Register all guests into the gym using proper registration procedures
  • Provides new guests with a tour of the gym and helps answer questions about current membership options
  • Assists guests with purchasing a new membership
  • Answers phone in a professional and courteous manner and uses proper phone greeting techniques
  • Processes retail and concession sales
  • Cleans and maintains the front desk area

Requirements

  • Excellent customer service skills
  • Able to communicate effectively with both staff and members
  • Able to multi-task

About Workout Anytime

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

  • Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
  • Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
  • Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

  • Think Big
  • Keep It Simple
  • Do It With Integrity

Compensation

$13.00 - $20.00 per hour

ABOUT WORKOUT ANYTIME:

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Great opportunity for advancement with a passionate, rapidly growing brand.

The opportunity to be a part of something bigger than yourself.

Similar jobs

Front Desk/Membership Advisor

WellBiz Brands, Inc.Wendell, NC· 2 mo ago
Customer Service$13–$15/hrapply on elementsmassage-wellbizbrands.icims.com