Jobs · Customer Service · North Carolina

Front Desk/Membership Advisor

WellBiz Brands, Inc. · Wendell, NC · 2 mo ago
Customer Service$13–$15/hrPart-time

Why Work With Us?

Make a Positive Impact - Be the first point of contact for clients seeking relaxation and wellness. Your friendly smile and great communication skills will make a difference in their day.

Competitive Pay & Incentives - We offer a competitive hourly wage of $13-$15/hour, Plus commission-based incentives.

Great Benefits - Enjoy employee discounts, paid time off, and health benefits (for full-time employees). We take care of our team so you can focus on what you do best!

Opportunities for Growth - Whether you’re looking to advance your career in sales, management, or wellness, Elements Massage provides plenty of opportunities for growth and development.

Supportive Work Environment - Work in a friendly, team-oriented environment where everyone is valued and supported. We believe in working hard and having fun!

What We’re Looking For

  • Excellent Communication Skills - You’ll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential.
  • Sales Experience - Experience in the spa and wellness industry, or sales is required. We’re looking for someone passionate about helping others and a drive to meet goals.
  • Organizational Skills - You’ll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key.
  • Friendly and Positive Attitude - We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients.
  • Team Player - While you’ll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients.

Your Role

  • Greet clients with a warm and welcoming attitude, ensuring a positive first impression.
  • Schedule appointments and handle client inquiries both over the phone and in person.
  • Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey.
  • Process sales transactions and maintain accurate client records.
  • Provide excellent customer service, ensuring clients’ needs are met and exceeded.
  • Help maintain a clean, organized, and welcoming front desk area.

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