Front Desk Medical Receptionist

About the role

SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care.

Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy. As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care.

Responsibilities

• Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes.
• Scheduling: Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery.
• Registration and Documentation: Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed.
• Check-In and Check-Out: Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits.
• Phone and Email Communication: Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally.
• Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed.
• Insurance Coordination: Assist in obtaining any necessary authorizations or referrals.
• Office Support: Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming.

Qualifications

• High school