Front Desk Medical Receptionist

Redbud Physical Therapy, a member of the Confluent Health family, is seeking a Part-Time Front Desk Medical Receptionist.

Responsibilities

• Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Requirements

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required

Pay

$16–$18 per hour