Front Desk Medical Receptionist
Physical Therapy Central · Norman, OK · 3 days ago
On-siteHealthcare$18/hrFull-time
Responsibilities
- Create a welcoming, professional first impression for patients, visitors, and referral sources.
- Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls.
- Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps.
- Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits.
- Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed.
- Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation.
Qualifications
- A High School Diploma or GED.
- Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting.
- Strong communication, organization, multitasking, and follow-up skills.
- Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets.
- Ability to discuss payments, scheduling expectations, and basic insurance information with professionalism.
- A calm, patient-centered approach with strong attention to detail and a willingness to help the team.
About the Role
Physical Therapy Central is a member of the Confluent Health family and is seeking a Full Time Front Desk Medical Receptionist to join our team. The position offers a competitive pay rate of $18/HR and benefits including health, dental, vision insurance, paid time off, family building and parental leave, and a 401(k) with employer matching up to 4%. This role is fast-paced and multi-tasking, requiring a calm, patient-centered approach and strong organizational skills.
Benefits
- Health, Dental, and Vision Insurance.
- Paid Time Off.
- Family Building and Parental Leave.
- 401(k) with employer matching up to 4%.
Schedule
The schedule for this role is full-time, located in Norman, Oklahoma 73071.