Front Desk Manager/Executive

About the role

We are growing! Fred Astaire Dance Studios® is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you. This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed.

Responsibilities

• Greet students and answer questions about their accounts and studio activities
• Help keep information organized to support management and team members
• Talk to possible new clients and share how we can improve the quality of their life through dance

Requirements

• Outstanding customer service skills
• Responsive, flexible, and accountable
• Outcome focused
• High level verbal and written communications skills
• Exemplary planning and time management skills
• Excellent knowledge of MS Office
• Exceptional follow-through