Front Desk Manager (Bilingual)
FirstService Residential · Sunny Isles, FL · 3 mo ago
Customer Service$55k/yrFull-time
Job Overview
Responsibilities
- Demonstrates excellent customer service, communication and time management skills.
- Maintains a safe and secure environment throughout the building/property(s).
- Follows safety procedures and maintains a safe work environment.
- Regular attendance and punctuality are essential functions for the role.
Skills & Qualifications
- High school diploma or equivalency required.
- College level courses in business or hospitality preferred.
- Must possess strong customer service background.
- Two (2) to three (3) years of business experience in similar position preferred.
- Computer literacy Command of information system hardware/software is preferred.
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication and interpersonal skills required.
Special Requirements
- Ability to lift up to 50 lbs.
- Standing, sitting, walking and occasional climbing.
- The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time.
- Ability to detect auditory and/or visual emergency alarms.
- Ability to work extended/flexible hours, weekends, and attend Board meetings as required.
- Driving when necessary.
- Excellent organizational skills and project management.
- Exceptional communication and interpersonal skills.
- Advanced written communication skills.
- Advanced Microsoft Office skills.
- Knowledge of basic accounting/budgeting procedures.
- Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
- Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner.
- Skill in developing and maintaining good working relationships.
What We Offer
- As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others.
- In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
- Occasional travel may be required to attend training and other company functions.
Schedule
SUN-THU 7am to 3 pm
Pay
$55,000 / annually