Jobs · Customer Service · Florida

Front Desk Manager (Bilingual)

FirstService Residential · Sunny Isles, FL · 3 mo ago
Customer Service$55k/yrFull-time

Job Overview

Responsibilities

  • Demonstrates excellent customer service, communication and time management skills.
  • Maintains a safe and secure environment throughout the building/property(s).
  • Follows safety procedures and maintains a safe work environment.
  • Regular attendance and punctuality are essential functions for the role.

Skills & Qualifications

  • High school diploma or equivalency required.
  • College level courses in business or hospitality preferred.
  • Must possess strong customer service background.
  • Two (2) to three (3) years of business experience in similar position preferred.
  • Computer literacy Command of information system hardware/software is preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.
  • Strong customer service, communication and interpersonal skills required.

Special Requirements

  • Ability to lift up to 50 lbs.
  • Standing, sitting, walking and occasional climbing.
  • The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time.
  • Ability to detect auditory and/or visual emergency alarms.
  • Ability to work extended/flexible hours, weekends, and attend Board meetings as required.
  • Driving when necessary.
  • Excellent organizational skills and project management.
  • Exceptional communication and interpersonal skills.
  • Advanced written communication skills.
  • Advanced Microsoft Office skills.
  • Knowledge of basic accounting/budgeting procedures.
  • Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
  • Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner.
  • Skill in developing and maintaining good working relationships.

What We Offer

  • As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others.
  • In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
  • Occasional travel may be required to attend training and other company functions.

Schedule

SUN-THU 7am to 3 pm

Pay

$55,000 / annually

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