Front Desk Host

About the role

The Gallery Hosts contribute to Hyatt Place's commitment to high quality guest service and teamwork. This position is responsible for the complete guest experience, including the Gallery Host Stand, the Guest Kitchen, the e-room, the TV den, guest check-in and out, and the servicing of meeting rooms.

Responsibilities

• Offer a larger than home experience with welcoming, helpful, and exceptional service
• Maintain a clean, comfortable, and inviting environment
• Work in a fast-paced environment with guest interaction
• Multi-task effectively
• Communicate well with guests
• Perform tasks such as guest check-in and out, and servicing of meeting rooms

Requirements

• Customer service experience, preferably in a hotel or related field
• Schedule flexibility for AM/PM shifts, weekends, and holidays
• Strong command of the English language (speaking, reading, and writing)
• Ability to learn quickly and work in a fast-paced position
• Must be 18 years or older
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Basic computer skills (Word, Excel, etc.)

Qualifications

• High school diploma or equivalent required

Skills

• Customer service skills
• Fast-paced environment adaptability
• Effective communication

Benefits

Hyatt associates enjoy career opportunities, job enrichment, and a supportive work environment. Hyatt also offers competitive compensation and benefits, including health insurance, retirement plans, and paid time off.

Pay

TBD based on experience and qualifications.

Schedule

TBD based on experience and qualifications.

Benefits

Hyatt associates enjoy a comprehensive benefits package including health insurance, retirement plans, and paid time off.