Front Desk Guest Services - Courtyard Marriott Fayetteville, AR
CUSA, LLC · Fayetteville, AR · 4 days ago
AdministrativePart-time
Essential Duties And Responsibilities
- Warmly greet and register guests, manage reservations, and daily arrivals.
- Be knowledgeable about the area.
- Complete all shift-related duties and securely deposit any cash collected.
- Generate daily reports for Courtyard Marriott operations.
- Manage guest reservations received via fax or email in a timely and accurate manner.
- Address guest concerns and escalate to the Office Manager when needed.
- Perform additional duties as assigned by Front Office Manager.
Minimum Qualifications
- Customer service experience is essential.
- Hotel front desk experience is a plus but not required.
- Excellent communication and interpersonal skills with a positive and friendly attitude.
- Strong problem-solving skills and ability to multitask.
- Proficiency in computer skills.
- Knowledge of the local area is helpful.
- Ability to work weekends and holidays.
- Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.
Benefits
- Holiday Pay
- 401K
- Insurance: Medical, Dental, Vision
- Flexible Schedule
- Mariott Brand Discount
Contact Information
The Courtyard by Marriott in Fayetteville, Arkansas is located at 600 East Van Asche. Phone: 479-571-4900