Front Desk - Family

About the role

Front Desk staff are the first point of contact for our patients in the clinic and are vital to creating a positive patient experience. We seek employees who are passionate about making a difference in our community through meaningful work in a fun and friendly environment.

Responsibilities

• Clean and prepare the lobby upon arrival
• Greet patients as they arrive using our AIDET/LOC technique
• Check in patients and update patient charts as necessary
• Verify insurance and collect any copays
• Schedule appointments, answer phone calls, sort faxes, and complete additional tasks
• Perform closing procedures at the end of each shift

Requirements

• High school diploma or GED
• Minimum of six (6) months of experience working in a professional administrative environment

Qualifications (Preferred)

• Prior medical office and/or healthcare setting experience
• Prior customer service experience
• Proficient with MS Office Suite (Word, Excel, and Outlook)
• Bilingual English/Spanish language skills

Skills

• Customer service
• Problem-solving
• Adaptability
• Attention to detail

Benefits

• Competitive salary
• Medical, Dental, and Vision insurance
• LSCC paid Life insurance
• LSCC paid Short-Term and Long-Term Disability insurance
• Paid Time Off
• 403b Employee Retirement Plan