Front Desk - Cosmetic Surgery Center (Training Provided!)

Key Responsibilities

• Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
• Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
• Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
• Schedule appointments, process payments, and prepare deposits to ensure operational efficiency.
• Identify patient success stories for online endorsements and assist with patient inquiries and follow-ups, both pre- and post-operative.
• Prepare quotes and consent forms for cross-selling of additional services, as needed.

Required Qualifications

• A high school diploma or equivalent; a bachelor’s degree preferred.
• Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency with computer systems and software, including Microsoft Office.
• Knowledge of medical terminology and procedures (preferred but not required).
• A professional demeanor and commitment to providing exceptional client experience.

Pay & Benefits

Compensation: Base salary of $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE. Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs.

Benefits Package: Includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)