Front Desk Coordinator - Spartanburg, SC

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven individual to join our caring team. This position offers the opportunity to advance your career and make a difference in the lives of others.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival and check them in to see the Chiropractor.
• Answer phone calls and engage with members and patients.
• Re-engage inactive members and stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Communicate effectively with members and patients and manage the flow of patients through the clinic.
• Support team goals and create positive relationships with team members.
• Be willing to learn and grow, accept constructive criticism, and uphold The Joint Chiropractic's core values.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• High school diploma or equivalent (GED).
• One year of previous Sales Experience.
• Strong phone and computer skills.
• Willingness to learn and grow.
• Accept constructive criticism in a positive manner.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Ability to prioritize tasks.
• Knowledge of point of sale software.
• Experience in sales and marketing.

Benefits

Medical benefits are offered, and compensation includes a base salary of $14 - $16/hr with commission.

Pay

$14 - $16/hr including commission

Schedule

Alternating Saturdays required

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In other states, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.